Privacy & Policy

Privacy Policy for Urban Vaults
Effective Date: 07/Nov/2024

Thank you for choosing Urban Vaults (“we,” “our,” or “us”)! This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, urbanvaults.online, or use our services to purchase blue light blocking glasses for gamers. Protecting your privacy is a priority, and we are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

1.1 Personal Information:
When you purchase from us, contact us, or sign up for our newsletter, we may collect personal information you voluntarily provide, including:

  • Name
  • Email Address
  • Shipping Address
  • Billing Address
  • Phone Number
  • Payment Details

1.2 Automatically Collected Information:
When you browse our website, we may automatically collect information, including:

  • IP Address
  • Device Type and Browser Information
  • Pages Visited and Referring Website
  • Time Spent on Pages and Navigation Patterns

We collect this information through cookies and similar tracking technologies. See Section 7 for more details.

1.3 Analytics and Advertising Data:
We use third-party services, such as Google Analytics, to understand website traffic and improve user experience. This may involve collecting aggregated data that does not identify individuals directly.

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders and Fulfill Purchases: To manage transactions, process payments, and deliver products.
  • Customer Support: To respond to inquiries and provide support.
  • Marketing and Communications: To send newsletters, offers, and updates with your consent. You may opt out at any time.
  • Improve Website Performance: Analyzing browsing behavior to enhance our website’s performance.
  • Legal Compliance and Security: To meet legal obligations and ensure the security of our systems and data.

3. Legal Bases for Processing Your Information

In accordance with the GDPR, we process personal information based on one of the following legal grounds:

  • Contractual Necessity: Processing your data to fulfill our obligations to you.
  • Consent: Using your data for marketing purposes when you provide explicit consent.
  • Legitimate Interests: For activities such as improving website functionality or direct marketing (where legally permissible).
  • Legal Obligations: Processing data to comply with applicable laws.

4. Sharing Your Information

We may share your information with:

  • Service Providers and Partners: Trusted third-party providers for payment processing, shipping, and analytics.
  • Legal Compliance: Regulatory authorities or law enforcement if required by law.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to new ownership.

We ensure that any third parties who handle your data comply with GDPR and protect your information.

5. Your Rights Under GDPR

As an EU or UK resident, you have the following rights regarding your personal information:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data, where applicable.
  • Restriction of Processing: Limit processing in certain cases.
  • Data Portability: Request data transfer to another entity.
  • Objection to Processing: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent at any time (applicable for marketing).

To exercise your rights, contact us at dgorzynski09@gmail.com. We will respond within one month of receiving your request.

6. Security Measures

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures include encrypted storage, secure servers, and restricted access to personal data. However, please note that no method of internet transmission is 100% secure.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and improve the performance of our site. You can manage cookies through your browser settings or disable them. For detailed information on our use of cookies, please review our Cookie Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Urban Vaults
Email: dgorzynski09@gmail.com
Address: 192 A Whitham Road, Sheffield, S10 2SS

By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Urban Vaults to protect your privacy